Kenneth Chenault, chairman and CEO of American Express, didn't have a typical start in the business world. He studied law, not business, and he used to stereotype business people as "stuffy," he admitted to a Cornell audience April 3. But despite his unusual background, Chenault rose through the ranks at American Express, first working in strategic planning and eventually reaching the top post in 2001.
In a candid interview with USA Today reporter David Lieberman, Chenault shared thoughts on success, leadership and business strategies with a capacity audience in Statler Auditorium during the USA Today CEO Forum, hosted jointly by the Johnson School and the School of Hotel Administration. ... more fromChronicle Online